TERMS AND CONDITIONS OF SERVICE AND SALE
(Applicable in the European Union, including the United Kingdom and Malta)
These Terms and Conditions (the “Agreement”) govern your use of the Website and your purchase of any Lifecell Cosmetics Ltd. products sold through www.lifecellstore.eu. By using the Website or placing an order, you agree to be bound by these terms.
Operator Information
This Website is operated by:
Lifecell Cosmetics Ltd.
UK Registration No. 9102198
Registered Offices:
Customer Support: (800) 652-4897 (UK)
Returns should be sent to: 147/6 St. Lucia St. Valetta, Malta, VLT 1185
Copyright © 2025 Lifecell Cosmetics Ltd. All Rights Reserved.
When you place an order through the Website, you agree to purchase the product(s) specified in your order. Some products are offered on a subscription basis, meaning you will receive repeat deliveries at regular intervals (e.g., every 30 or 60 days) unless you cancel.
The subscription details, including pricing, delivery frequency, and cancellation terms, will be clearly displayed during the checkout process and confirmed via email.
By proceeding with the order, you authorize Lifecell Cosmetics Ltd. to charge the payment method provided for the initial order and all subsequent recurring charges until you cancel.
You will receive a reminder email before each recurring shipment, allowing you to modify or cancel your subscription. You may cancel your subscription at any time by contacting Customer Support at (800) 652-4897 (UK) or visiting www.lifecellstore.eu.
You may cancel your order or subscription at any time by contacting Customer Support. Cancellation requests received after a product has been dispatched will take effect for the next scheduled shipment.
You may return your initial order within 120 days of purchase for a full product refund. Products may be used partially or fully. To initiate a return, contact Customer Support to request a Return Merchandise Authorisation (RMA) number. This number must be included inside or affixed to the return parcel.
Reorders must be unused and returned within 30 days of the shipping date. Exceptions may be made at our discretion. Clearly mark packages "Refused: Return to Sender" along with your RMA number.
All returned products must be sent to: Lifecell Cosmetics Ltd.
147/6 St. Lucia St. Valetta, Malta, VLT 1185
We recommend using a traceable delivery service. Lifecell Cosmetics Ltd. is not responsible for lost or misdirected returns.
Orders are processed within 3 business days from confirmation. Delivery is estimated within 3 to 5 business days for most locations within the European Union and the United Kingdom. We do not dispatch orders on weekends or public holidays. Shipping times are approximate and not guaranteed.
You may adjust your shipping schedule or delivery frequency by contacting Customer Support. Any delivery failure or damage in transit must be reported within 5 days of receipt.
Shipping charges may be refunded at our discretion in the event of an error. Lifecell Cosmetics Ltd. reserves the right to update product pricing. Any increase in subscription cost will be communicated to you in advance, and your consent will be required to proceed.
If you do not agree to the revised pricing, you may cancel the subscription with no penalty. You will never be charged a new price without your confirmation.
If you believe you have been incorrectly billed, please contact our Customer Support team within 30 days of the billing date. If you do not notify us within this time, the charge will be deemed accepted. We are not responsible for overdraft fees or bank charges resulting from automatic or subscription payments.
Lifecell products are formulated to high standards and are intended to support general cosmetic and skincare goals. However, statements made on the Website or packaging have not been evaluated by any EU or UK medical authority. Products are not intended to diagnose, treat, cure, or prevent any disease.
Information on the Website does not constitute medical advice and should not be interpreted as such. You should always consult a licensed medical professional before beginning any new treatment or supplement. Individual results may vary.
By placing an order, you confirm that:
You agree to update your account information as needed and accept responsibility for any errors that result from incorrect or outdated details.
To the maximum extent permitted under applicable law, Lifecell Cosmetics Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our Website or products.
Our total liability shall not exceed the amount you paid for the product. We make no warranties beyond those required under applicable EU and UK consumer laws.
This Agreement shall be governed by and construed in accordance with the laws of England and Wales, and where applicable, Malta. Any dispute arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales, or the courts of Malta for local matters.
All Website content, including text, graphics, logos, images, and software, is the property of Lifecell Cosmetics Ltd. or its licensors and is protected under UK and EU copyright, trademark, and other applicable intellectual property laws. No content may be copied, reproduced, republished, or distributed without express written permission from Lifecell Cosmetics Ltd.
We reserve the right to investigate any suspected fraud or misuse of the Website. This includes order verification steps, suspension of orders, and reporting to authorities when appropriate. Lifecell Cosmetics Ltd. may collect and use personal and technical data as evidence in fraud prevention.
All notices and communications will be delivered electronically via the email address provided during purchase. You are responsible for maintaining a current, valid email address. Notices shall be considered received once delivered unless a failure message is returned.
If you are a consumer in the EU, you may be entitled to use an EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr. Arbitration or mediation may be available as alternatives to court action, subject to mutual agreement and local consumer protection laws.
Nothing in this clause limits your statutory rights.
Lifecell Cosmetics Ltd. is an EU licensed reseller of the South Beach Skincare LifeCell product line.
For questions, concerns, or feedback, please contact us at (800) 652-4897 (UK) or through www.lifecellstore.eu.